Q. What does this cost?
A. This is an absolutely free service for you to use. Even if your mortgage application results in a funded mortgage, Invis' service is free as long as are within normal credit guidelines. Our fees are paid by the lender who ultimately grants you the mortgage. 

Q. What is the advantage of using themortgage.com?
A. This is a quick, effective place on the Internet where you can shop for a rate and a mortgage package from a number of lenders, find out who will qualify you at what rate, and apply for a mortgage online. From that point on, Invis' mortgage specialists will assist in completing the transaction, letting you relax throughout the process as they do the work for you. 

Q. Are the rates up to date?
A. Yes, the rates at themortgage.com are updated at the same time they are announced. 

Q. Can I ask for a lower rate?
A. You are under no obligation to accept the rate that is offered to you. It is no secret that some lenders offer lower rates for certain mortgage products to prime customers. If you feel you should be offered a lower rate, let the lender know in the "comments" space provided. Or contact Invis and have an Invis mortgage specialist negotiate on your behalf to make sure you get the best rate and product available to suit your needs. 

Q. How secure is this?
A. VERY. Your private personal and financial information is not sent anywhere until you decide to do so. When you click on the "Send Application" button, your data is encrypted and sent over a secure layer to the lender of your choice. You can learn more about our security by visiting the Security Information section. 

Q. Who are the lenders?
A. Some of Canada's top financial institutions are participating in themortgage.com. You can find them in the Participating Lenders section. Check often to see who's new! 

Q. Can I apply for a mortgage with one of your lenders even if I am not currently doing business with them?
A. Absolutely. Any participating lender would be pleased to receive your application and do business with you. 

Q. What if my bank isn't one of your lenders?
A. If your financial institution is not a participating lender you will not be able to send an application to them. However, once you explore the features and rates offered by our lenders online, we don't think you will want to go elsewhere! But, if you still want to go elsewhere, talk to an Invis mortgage specialist and they can get you the deal you want, even from your own bank at a lower rate than you would be able to negotiate for yourself. 

Q. What if my mortgage application is not qualified?
A. First, review the answers you have given in the Mortgage Qualifier. If you feel they are a true reflection of your situation, save the information and come back later when your personal circumstances--or the lending criteria--have changed. If you feel you have extenuating circumstances which would enable you to be qualified after you talk to someone, fill out the Mortgage Application and send it to a lender of your choice. Indicate your special needs in the "comments" space provided and ask to be contacted. You can also call Invis directly and have one of our mortgage specialists look at your circumstances and get you qualified at any one of a number of lending institutions. 

Q. Will anyone know if I get turned down?
A. No, all of the calculations in the Mortgage Qualifier section are done in the privacy of your own computer. You can use this tool as often as you wish. 

Q. If I qualify, am I committing myself to apply with a participating lender?
A. No. You are under no obligation to apply for a mortgage even if you qualify. Nor are you under any obligation to accept whatever mortgage terms a lender offers you after you send in your application. 

Q. Is it possible to get an amortization schedule here?
A. Yes. Go to our Mortgage Calculators section. Feel free to print out your results. 

Q. How long will this take?
A. It's as easy as 1-2-3. It only takes a few minutes to use the Mortgage Qualifier to see if you would qualify for a mortgage. Filling out the Mortgage Application takes 20-30 minutes if you have the information at hand. If not, you can save the information and come back later. 

Q. How long before I get a reply after I send in my application?
A. Under normal circumstances, the lender of your choice will contact you within one working day. 

Q. Can I save my data and come back later?
A. Yes. In the Mortgage Qualifier and the Mortgage Application sections, just click on the "Store Your Data" button. The information will be stored to your computer only. 

Q. How do I retrieve my data?
A. In the Mortgage Qualifier and the Mortgage Application sections just click on the "Reload Stored Data" button. 

Q. Where is this service available?
A. themortgage.com can be used anywhere in Canada. 

Q. Is there a special place to get a home improvement loan, or do I go about it the same way as a mortgage?
A. If you are planning to refinance your mortgage to do your home improvements, this is the perfect place to do it. If you are looking for a home improvement loan, we suggest you contact an Invis mortgage specialist directly at 1-866-844-6847. 

Q. Is this service provided for primary residences only or can we also apply for an income property mortgage?
A. In the Mortgage Qualifier you are asked a property usage question. Indicate that the property will be a rental. Please note that not all lenders have the same underwriting guidelines and they may need to get more details from you.